Accessibility

The goal of the Accessibility for Ontarians with Disabilities Act 2005 (the “Act”) is to create a more accessible Ontario, by identifying, and to the extent possible, preventing, and eliminating barriers experienced by persons with disabilities.

The Integrated Accessibility Standards (the “IAS”) is a regulation under the Act the purpose of which is to ensure accessibility for persons with disabilities in the areas of (i) Information and Communication, (ii) Employment, (iii) Transportation and (iv) Design of Public Spaces.

The purpose of this policy (the “Policy”) is to identify and document how Verve Senior Living and each residence we manage in Ontario, currently achieves accessibility by meeting the requirements of the IAS and how it will continue to work towards improving accessibility for persons with disabilities.

For a more detailed explanation of our strategy to prevent and remove barriers for persons with disabilities please refer to Verve Senior Living’s Multi-Year Accessibility Plan (the “Accessibility Plan”) outlined below.

Statement of commitment

Verve Senior Living and the residences we manage in Ontario, are each committed to developing, implementing and maintaining policies and practices aimed at meeting the accessibility needs of persons with disabilities in a timely manner.

For more information or to provide feedback, please contact us:

By Mail:
c/o VP People
Verve Senior Living
5290 Yonge St, Suite 200
North York, Ontario
M2N 5P9

By Email:
HR@verveseniorliving.com

By Phone:
VP People
(416) 226-2424

A feedback form is provided with this document, following the Multi-Year Accessibility Plan.

Multi-Year Accessibility Plan – Integrated Accessibility Standards (“IAS”)

Download accessibility policy

Accessibility feedback

The ultimate goal of Verve Senior Living and All Managed Residences, is to meet and surpass customer expectations while serving all people, including those with disabilities. Comments regarding how well those expectations are being met are welcome and appreciated.

Feedback regarding the way Verve Senior Living and All Managed Residences provides goods and services to people with disabilities can be made by using a feedback form, by mail, e-mail, or verbally. All feedback should be directed to:

Contact Person: V.P. People
Address: 5290 Yonge St, Suite 200, North York, ON, Canada M2N 5P9
Telephone: (416) 226-2424
Email: HR@verveseniorliving.com

Download feedback form